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Thought leadership, insights, and stories from Freshworks

Freshworks

A fresh take on customer engagement and employee engagement.

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Freshworks Neo Platform

Learn how the platform underpins our future-ready products

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Freshdesk Support Desk

Our thoughts on customer support, product updates, and more

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Freshchat

Stories and discussions about messaging and bot-first support for today’s digital customer.

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Freshdesk Contact Center

Our blog on all things contact center.

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Freshdesk Customer Success

Learn how modern customer success teams retain customers & maximize customer lifetime value.

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Freshsales

Articles on sales and revenue growth with better CRM decisions.

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Freshmarketer

Articles on marketing automation, personalizing journeys and more

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Freshservice

Articles, news, and insights on refreshing ITSM.

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Freshteam

Our blog on technology, recruiting, and people.

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